Practical information / FAQ

Dans le Noir ? is much more than a restaurant, it is a unique sensory, convivial and human experience. You will enjoy a 100% surprise menu in total darkness, which allows you to rediscover gastronomy from a new angle, by appealing to your other senses.

This concept aims to awaken your perceptions, offer a new perspective on taste, and raise awareness of inclusion and diversity. Our visually impaired waiter-guides accompany you throughout this culinary adventure, allowing you to experience total immersion and a deeply human and moving experience.

Yes, absolutely! There is not a shadow of light, not even a candle. Total darkness is essential for the experience, which is why we ask that you leave all sources of light, such as lighters, cell phones, cameras and even watches (even those that are not connected), in the changing rooms or free lockers provided to you.

To guarantee the safety and smoothness of the experience, you will also need to leave your coat, bag or any other object there. This avoids any clutter or risk of loss in the dark, which could create a dangerous obstacle for our teams and other guests.

This way, you will be able to fully enjoy the experience in a secure environment and without light distractions.

Yes, the first few minutes can be unsettling for some people, but most of our visitors adapt very quickly to this new perception. Our guides, experts in the dark, are there to accompany you, put you at ease and reassure you throughout the experience.

More than a simple immersion, it is a sensory adventure that shakes up our bearings and invites us to rethink our relationship to the senses, to flavors, to others and to differences. An experience as enriching as it is fascinating!

Eating in the dark is a unique, fun and discovery-filled experience! Although it may seem strange at first, you quickly get used to it. In the absence of sight, our other senses—like hearing, touch, and smell—take over and help us adapt. Our waiter-guides are there to guide you, give you tips and support you throughout the experience.

In a few minutes, you will adjust your benchmarks and discover to what extent humans can adapt by temporarily suppressing a dominant sense.

To peacefully enjoy this sensory adventure, we advise you to wear non-precious clothing, just to avoid any stress in the event of a small accident. As in any restaurant, we provide you with napkins to protect your clothes. Don't worry, accidents are rare. Our teams ensure that everything goes well.

So, relax and fully enjoy this unforgettable experience!

At Dans le Noir ?, the experience is both sensory and friendly. Darkness allows us to erase social conventions and question our prejudices. This is why, since 2004, we have chosen shared tables to encourage exchanges and stimulate meetings.

If you come as a group or as a couple, you will be seated together, but next to other guests sharing the same adventure. Who knows who you'll be sitting next to? Some of our guests were surprised to find themselves next to celebrities, actors, singers, politicians, directors, and even members of the English royal family! The restaurant Dans le Noir ? is a place where even celebrities find a little anonymity to breathe.

At first it may seem surprising, but darkness allows you to overcome shyness and break down social barriers. Sharing this experience with strangers often becomes a very enriching and unexpected moment.

Of course, we understand requests for individual tables, but shared tables are an integral part of the experience. Let yourself be surprised by this spontaneous conviviality that you don't find so often anymore. After the meal, many extend the experience around a cocktail or coffee to chat further.

Simply by calling him by his first name. The guide will be introduced to you before entering the dark room. Don’t raise your hand, you risk waiting… a very long time!

For obvious safety reasons, it is forbidden to move around the dark room alone! This could endanger other clients or servers. Our waiter-guides need clear spaces to work around the tables. If you have to move, whether to go to the toilets or to go out, let your guide know by calling them by their first name. He or she will escort you out of the room safely.

Generally, you spend about 1.5 to 2 hours in the dark room. This may vary depending on the group, service or even restaurant you are in.

Yes, of course! At the end of your experience in the dark, when you leave the room, our team reveals everything you tasted during the meal. This moment is always full of surprises and often accompanied by bursts of laughter as you discover the ingredients and flavors that you perceived in a completely different way. A real sensory revelation!

For groups, we can accommodate up to 12 people per table maximum. This number may vary in the event of privatization.

We can accommodate up to 54 people in the dark room. If you are more than 54, we can offer you alternative solutions. Contact us to discuss:

• By phone at +352 661 636 642.
• Via the contact form.

To fully enjoy our experience, we use shared tables. We do not offer tables exclusively for 2 people. It’s the perfect opportunity to meet other people and experience a truly unique adventure!

When booking online, don't forget to tell us your dietary restrictions or allergies along with the first name of the person concerned. When you arrive, our team will ask you too and our chef will adapt to your needs. Remember to remind your guide of your restrictions when he brings you your dish into the dark room. Allergies should be remembered without moderation! 

Of course, just like allergies, you will just need to mention your specific diet when booking and the chef will adapt the menu accordingly. 

Yes, Restaurant Dans le Noir ? of Luxembourg is accessible to everyone whether you are in a wheelchair, on crutches or have other specific needs. Don’t forget to let us know when you book so that we can adapt the experience according to your needs. We are here so that everyone can fully enjoy the adventure!

Of course! We happily welcome children from 6 years old. They are often more enthusiastic than adults! However, we leave it up to parents to judge whether their children are ready for this experience (for example, if they are afraid of the dark). We simply ask that they be accompanied and under the responsibility of an adult. If there is a problem during the experience, our team will take care of them so that they have good memories.

Not particularly. Most blind people live this experience on a daily basis, so it reduces the interest of the experience for them. However, those who come often find it a great way to share an aspect of their daily life with friends and family. It is also an effective way to make sighted people aware of their reality.

For safety reasons, pets are not allowed in the dark room. However, you can come with a guide dog! For the comfort of the guide dog, his safety and that of the guests and waiters, he will not be able to accompany you in the dark room, but he will be well taken care of in a dedicated space in the light and calm of our restaurant.

Dans le Noir ? is an inclusive company that recruits without discrimination. We select our servers above all for their skills and motivation. If the majority of our dining room team is made up of blind or visually impaired people, it is because they are best suited to guiding our guests in total darkness, an environment that is familiar to them.

This experience offers a role reversal: in daily life, we are used to helping blind people, but here, it is they who accompany us and reassure us. This challenges our certainties, invites us to recognize competence beyond appearances and to value difference.

In our establishments, we prioritize expertise, kindness and humanity above all.

For obvious hygiene and safety reasons, the kitchen is lit so that our team can prepare delicious dishes with fresh ingredients. We do everything we can to offer you a culinary experience that is both tasty and unique.

Chefs and kitchen staff are recruited on the basis of their professional skills and experience. Their culinary expertise is at the heart of the quality of the dishes we serve.

At the restaurant Dans le Noir ? Luxembourg, we employ 6 Guide-servers who are blind or visually impaired. Internationally, nearly a hundred people with visual disabilities work in our restaurants, spas and sensory spaces, representing around half of our staff.

We operate in an ordinary environment, without specific assistance or subsidies. Dans le Noir ? is a company like any other, where all employees have the same rights and duties.

Beyond room service, visually impaired people occupy various key roles:

• Events and entertainment: Blind experts speak at corporate events, receptions, product launches, sensory workshops, brainstorming, but also for private occasions such as birthdays, bachelor parties or end-of-year dinners.
• Training and supervision: Some work as guide-trainers, ensuring the integration of new employees and training as part of the opening of new establishments.
• Positions of responsibility: Didier Roche, one of the co-founders of the group, is blind, and several of our consultants, experts and trainers in France, England and Europe are also visually impaired.
• Well-being and sensory discovery: In our Spas in Paris and Bordeaux, all the practitioners, including the Director, are visually impaired. Our perfume discovery workshops and our Escape Game sensory are also run by blind or visually impaired people.

So, Dans le Noir ? is not limited to offering an immersive experience, but also actively contributes to the professional inclusion of people with visual disabilities, by promoting their expertise and talents.

At Dans le Noir ?, we offer gourmet cuisine, both innovative and eclectic. Our chefs make a point of playing with flavors, scents, textures and temperatures to offer you an unforgettable sensory experience.

The surprise menus are specially designed for this unique experience in the dark, to take you on an unparalleled sensory journey. Before being served, all our dishes are thoroughly tested in complete darkness by our chefs, guides and sensory experts to ensure a harmonious and immersive experience.

The menus are regularly renewed, approximately every 3 months, to surprise you each time you visit.

To find out the detailed prices of our formulas and menus, we invite you to consult the Menu.

The price of experience Dans le Noir ? reflects several unique elements:

• Specific security requirements, requiring appropriate organization.
• A larger surface area than in a traditional restaurant, to guarantee comfort and fluidity.A lar
• ger team, including specially trained waiter-guides.
• A cuisine made from fresh, quality products.

Beyond a simple meal, Dans le Noir ? offers a unique immersive and sensory experience. The additional cost linked to this experience is estimated at around €15 per person compared to a traditional restaurant of the same range.

Yes, absolutely! Offer your loved ones a unique, memorable and meaningful culinary experience.

To order a gift card, go to our online store. You can then choose a gift card, for example one of the menus offered in our restaurant or other brand experiences, as well as gift boxes offering products or experiences that will please your loved ones twice: when they receive the gift and when they come to live this unique experience.

So you can instantly receive your electronic gift card by email. In addition, these will be found in your customer area in the “my gift cards” tab so you can download them in PDF. 

Your order will be taken during your welcome at the start of the experience. At that point you will have the option to add drinks if you wish. You can also order some during the experience by speaking to your guide-server.

All our menus are "surprises", designed to awaken your senses in a unique way. But don't worry, they are adapted to your diet and allergies, which you will specify when you book. This information will be verified when you arrive at the restaurant. We also encourage you to remind your waiter-guide when he brings you your dish, even if in principle he is already informed, to avoid any misunderstanding.

So you can fully enjoy the experience with complete peace of mind!

To give you an idea of ​​our cuisine, you can consult the old menus that we have already served, they are published on our Facebook page!

The safety of our customers is our priority. Since 2004, we have welcomed more than three million people around the world to our establishments, without any major accident.

To ensure a peaceful experience:

• Our equipment is specially adapted and complies with safety standards in collaboration with the local authorities of each city.
• In an emergency, soft lights can turn on automatically or be activated manually by a team member, trained for these situations.
• Emergency exits and safety equipment are regularly checked to ensure their perfect functioning.
• Our waiter-guides and all staff receive in-depth and regular training in security and customer management in total darkness. They are prepared to accompany each guest with kindness and to react effectively to any unforeseen situation.

You can therefore fully enjoy your experience with peace of mind!

It would be an… original experience, but don’t worry, they are well lit!

We recommend that our guests go there before starting the experience to avoid any interruption. However, if necessary, you can go there at any time:

1. Call your guide by their first name and ask them to escort you to the lit area.
2. After your visit to the toilets, wait at the curtain, our team will call your guide to take you back to your place in the dark room.

All information regarding our news and special events is available on our website:

• News
• Private events

You can also follow us on our social networks to stay informed:

• Facebook
• Instagram
• LinkedIn 
• Tripadvisor

Absolutely! Dans le Noir ? is one of the most powerful team building tools, combining team cohesion and awareness of inclusion. It is also an ideal experience for brands to discover a product from a unique sensory angle.

The restaurant Dans le Noir ? is ideal for corporate events, whether for:

• A friendly moment between colleagues,
• An arrival or departure dinner,
• An end of year celebration,
• A success to celebrate,
• A meal with clients to strengthen ties,

We offer solutions tailored to your needs:

• Privatizations for lunches or dinners in the dark,
• In addition to the meal, we also offer sensory activities (e.g. pictionary in the dark, blind test, scent lotto, mystery boxes, etc.)

You can also offer the experience Dans le Noir ? as a gift to your employees or customers thanks to our gift cards and boxes, available on our site and in our establishments.

Our team is at your disposal to assist you in organizing your tailor-made event!

For all corporate group requests, you can contact the Dans le Noir ? restaurant team? Luxembourg via our contact form so that our team can offer you a project and a quote.

All information regarding our B2B offer is also available on our website:

• B2B Offer
• By video

We strongly advise you to book online in advance. You will be able to see real-time availability online.

If you have any questions, do not hesitate to contact us via the form.

The restaurant Dans le Noir ? of Luxembourg is open Thursdays, Fridays and Saturdays for dinner from 7 p.m.

The restaurant can be open during the week for lunches and can be fully or partially privatized on request, subject to availability and the number of guests. For any information contact our team via the form.

The restaurant Dans le Noir ? Luxembourg, located within the Novotel Luxembourg Kirchberg, 6 Rue du Fort Niedergrünewald, Quartier Européen Nord, L-2226 Luxembourg.

The restaurant Dans le Noir ? Luxembourg, located within the Novotel Luxembourg Kirchberg, is easily accessible by public transport.

• By bus: The Kirchberg, Philharmonie/MUDAM (lines 1, 16, 120, 125, 144) and Kirchberg, Europe (lines 18, 20) stops are a few minutes' walk away.
• By tram: The Philharmonie/MUDAM stop on line T1 is approximately 5 minutes on foot.
• By train: From Luxembourg Station, reach the hotel in around 15 minutes by bus or tram.

The Kirchberg district is also well served by free public transport, making access to the restaurant easy.

Yes, the Novotel Luxembourg Kirchberg car park will be available to you, subject to availability. You can even ask for a ticket at reception to get out for free. If, however, it is full, the Place de l’Europe car park is a 5-minute walk away.

Our dematerialized gift cards offer you two reception options:

• Receive them directly by email
• Send them to the recipient's email address on the date of your choice (programmable up to 10 days after purchase).

Once your gift card has been received by email, you will find a 3-page PDF, also accessible from your customer account on danslenoir.com.

You then have two ways to present it:

• Classic format (page 1): a single-page gift card, ready to print and give.
• Creative format (page 2): a gift card to cut and fold, for a guaranteed surprise effect!

A video tutorial is also available in the form of a QR code (page 3) on your gift card, to guide you in assembling the creative format.

If your gift card has expired, you can extend it for an additional 2 months from its initial expiry date for a cost of €15.

Example: If it is February 15 and your gift card expired on February 3, you can extend it and use it until April 3.

This extension can be done directly from your customer account on danslenoir.com.

⚠️ After this 2 month period, it will no longer be possible to use or extend your gift card.